VENATION ACCOUNT

Delete your Venation account

You can permanently delete your Venation account and the associated cloud data from any supported Venation app. If you cannot access the app, you can request deletion by email.

Delete your account in the app

Sign in to Venation.
Open Settings, then select Account.
Select Delete account permanently.
Follow the identity-confirmation prompts and confirm deletion.

If you have an active paid subscription, cancel it through the store or billing provider where you purchased it before deleting the account.

Request deletion by email

Email services@zelumos.com from the address registered to your Venation account. Use the subject “Venation account deletion request.” We may ask you to verify account ownership before processing the request.

Data that is deleted

Your Firebase Authentication account and Venation profile.
Leaves, notes, text, tables, tags, relations, version history, and trash owned by your account.
Attachments and images stored for your owned notes.
Public-note records, directory entries, friend records, sharing permissions, and collaboration-presence records under our control.
App-generated device registrations associated with your account.

Data that may be retained

Transaction, subscription, tax, consent, security, fraud-prevention, and support records may be retained where required for legal compliance, dispute handling, or audit obligations. Encrypted provider backups may persist for a limited operational retention period before being overwritten. Content another user independently created or retained is not deleted as part of your account deletion.

Delete individual content without deleting your account

You can delete individual notes, Leaves, attachments, and shared access from inside Venation. Deleted content may remain in Trash or version history for the retention period provided by your plan, and can then be permanently removed.

For additional information, read the Venation Privacy Policy or contact services@zelumos.com.